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WORKFORCE MANAGEMENT CONFERENCE

PlanCon is designed to provide the inspiration, education, and connections you need to take Contact Centre Planning to the next level, through a mixture of inspiring keynotes, panel discussions, WFM best practices and networking galore. Plan smarter and become a workforce management game-changer at PlanCon, the must-attend WFM Conference for contact centre professionals.

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MEET INDUSTRY THOUGHT LEADERS

Listen to inspiring keynotes brought to you by industry thought leaders and WFM experts from around the world.

PARTICIPATE IN ROUND TABLE SESSIONS

Take part in exciting round tables, exchange planning best practices and discuss new approaches with your peers and industry experts.

LEARN WHAT'S NEW

Learn about the latest WFM best practices from independent industry thought leaders.

CUT THROUGH THE HYPE

Discover the innovative techniques that are really transforming contact centres and workforce management today.

SEE THE FUTURE

Gain valuable insights into the future direction of contact centres and WFM.

EXPAND YOUR NETWORK

Meet fellow professionals and industry experts during the event and in the drinks reception after-party.

GET INSPIRED

Spend a great day with us in a vibrant, modern location, conveniently located.

BENEFIT FROM AN EXCLUSIVE EVENT

The event is exclusively designed for contact centre professionals. Seats are free of charge but limited.

Flashback of PlanCon 2018 in London

Check out the video with impressions of PlanCon 2018 event in London and „feel the vibe“! See what our attendees (e.g. AXA, NHS, Booking.com, Daimler, Arvato, Bank of Ireland, Hollywood Bowl Group, Specsavers, jet2holidays.com, Eurostar and many more) said about PlanCon and join us this year, too!

What our attendees said about PlanCon 2018

„Had a great time meeting the injixo team and learning about new features“

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